Terms and Conditions

PAYMENT of the full delegate fee is due 14 days after the invoice date, or immediately, if the registration is made within one month of the event. Our invoice will show your registration fee in British pounds, US dollars, Euro or South African Rand. Our full bank account details are on the invoice. Please note your booking is valid only after full payment is received. We recommend you check with your finance department that payment has been made before travelling to the course. All ‘Early Booking’ and other discounts require full payment at the time of registration and before any cut-off date in order to receive the discount. Should payment not be made, a subsequent charge will be applied to bring the registration fee up to the full rate.

TRANSFERS Once a booking is placed, space is confirmed. A maximum of one transfer is allowed up to 31 days before the course start date; after that no further transfers can be accepted and the full fee will be charged. No transfers can be accepted 30 days or less before the course and the full fee will be charged. Transfers will be charged a 25% administration fee.

SUBSTITUTE PARTICIPANTS may be named at any time free of charge.

PLEASE NOTE Spintelligent Training Academy reserves the right to change the content and timing of the programme, the speakers, the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled Clarion Training will refund the full amount and disclaim any further liability. VAT All prices are exclusive of VAT, VAT will be charged at the rate applicable to location.

FORCE MAJEURE please note that in case of force majeure Spintelligent Training Academy is relieved of all obligations. force majeure includes any circumstances beyond the will of Clarion Training, that impedes permanent or temporary compliance with the obligations, such as ‘acts of God’ including war, danger of war, government regulations, revolts, strikes, transportation difficulties, fire or severe disturbances affecting the conference organisation or its suppliers. 

MULTIPLE COURSE AND GROUP BOOKING OFFERS Are at the sole discretion of Spintelligent Training Academy and may not be used in conjunction with any other offers. 

REGISTRATION FEE The registration fee covers attendance at all sessions, refreshments, lunches, and documentation containing the presentations.  Please note it may be necessary to alter the content or timing of the programme or its speakers.

LANGUAGE The course will be presented in English.

CUSTOMER SERVICES For questions concerning your registration, attendance, visa support and invoice payments, please contact our Customer Services department, Tel: +27 (0)21 700 3571.

DATA PROTECTION Spintelligent Training Academy is committed to protect your personal information which is processed in accordance with our privacy policy which can be accsessed via our website.