Demand Side Management

Demand side planning and management models to ensure profitable demand for your electricity

This highly practical course will enable you to:

  • Identify the major technical, marketing and commercial challenges facing your utility where Demand Side Management can provide solutions
  • Enhance positive revenue streams and your ‘bottom line’
  • Lose those unwanted and unprofitable electricity loads honourably, while boosting energy efficiency and enhancing the quality of your service experienced by customers
  • Reduce electricity demand volatility, increase demand consistency and achieve less variability on electricity production, transmission and distribution assets
  • Prolong the life of your transmission and distribution infrastructure and save on capital investment
  • Recognise opportunities in your supply business for Demand Side Management and what methodologies are available to realize them

More than ever the electricity utilities of Africa are facing head winds and challenges. These include shortages of generation capacity, growing pressure to electrify large numbers of customers, financial squeeze, and generally a lack of capacity to deliver both as the supplier of last resort and as cornerstones of national growth.

Despite being around for years, Demand Side Management (DSM) is a misunderstood additional strategy in the utility manager’s hand, to help in resolving these challenges. In fact it could be said that utilities who do not embrace beyond the meter or demand side management actions may struggle to prosper. DSM promotes understanding of how customers use power, appreciation of the profitability or margin on every kWh sold and how to optimise returns. This intensive two day course will provide you with invaluable, practical knowledge

and insights to apply back in your work place. We will equip you to secure utility financial and technical viability through the proper application of demand side management (DSM).

The breadth of practical knowledge about DSM and multiple energy options available on this course are rarely available from a single training opportunity. Paul, through his work with Integrated Energy Solutions has been involved with designing, implementing and managing some of the largest, most effective and innovative DSM programs operated anywhere in the world. Therefore look no further to enlarge your practical understanding of DSM, harness the benefits and drive full acceptance by senior management.

Engineers, network planners, customer account executives, technicians, marketers working in generation, transmission distribution or corporate services, will benefit from this workshop.

• Utility managers
• Utility strategy managers
• Marketing & customer service managers
• DSM Managers
• DSM practitioners
• DSM Engineers
• Governments, regulators and market operators
• Consultants

Comprehensive overview of DSM
• Understanding why DSM is vital to the survival of the industry
• Identifying important definitions and the parameters of DSM
• Discussing examples of how DSM has benefited utilities

Market segmentation
• Highlighting the nature of customers and how they differ
• Differentiating commercial, agricultural and industrial customers
• Listing equipment and energy services needed to meet customer needs

Every KWh is not the same
• Understanding who uses what
• Defining usage according to:
-- Geographical Location
-- Time of Day
-- Time of Year
• Applying tariffs according to usage

What is the contribution of every Kwh
• Identifying the core of DSM strategies
• Calculating the effect of every KWh based on customer usage
• Shifting sales to achieve results

Drivers of DSM
• Drivers of DSM
• Securing improved financial returns
• Dealing with short and medium term generation
• Shortages
• Mitigating delays in infrastructure investment

The Nature of DSM programmes
• Elaborating on what this programme is and how to develop and quantify it
• Implementing timely go/no go decision making
• Addressing the following strategically:
-- Fuel switch programmes
-- Tarriffs
-- Behavioural changes

How to get DSM to work
• Producing the required results through careful design and auctionin
• Defining roles and responsibilities
• Maximising subsidies to boost results
• Working with allied equipment and fuel suppliers

Economics of regulated roll-outs
• Key-factors behind strategic decision to regulate roll-outs
• Success-factors for the implementation and operation of regulated rollouts
• Conceptual risks, economic pitfalls and potentials
• International lessons-learned: How regulated roll-outs work and what to avoid

DSM monitoring & management
• Implementing effective monitoring across the DSM plan
• Executing measures and remial actions
• Executing change management

Summary and Conclusion

Course Categories

Delivered by

Paul has worked in the energy business for 29 years since graduating from University of Cape Town

Dates & Locations



This course is only available as a custom course tailored for your business, contact us to discuss your requirements.

Testimonials for our Courses

“I found the asset management principles and analysis models very useful”